privacy policy

PRIVACY POLICY 

The privacy policy for N Burns & C Burns Ltd. (T/A Lindsay Burns & Company), a company registered under the Companies Acts (SC412672) and having its registered office at 6 King Street, Perth PH2 8JA (“we/us”).

We are committed to ensuring that your privacy is protected, a matter that we take seriously. This privacy policy aims to give you information on how we collect and process your personal information through use of this website or when you sign up to our newsletter or participate in an auction.

This website is not intended for children and we do not knowingly collect personal information relating to children.

We will only use your personal information with your consent. We will use this information to administer your account and to provide the service that you have requested from us. You can be assured that your personal information will only be used in accordance with this privacy policy, and personal information that is collected and processed is in accordance with the Data Protection Act 1998 and the General Data Protection Regulation (EU) 2016/679 together with any domestic laws subsequently enacted (“Data Protection Law”).

We may change this policy from time to time. This policy is effective from 23 May 2018. This policy was updated 26^th June 2023.

Who we are

We are a data controller and are responsible for your personal information.

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below:

FAO Claire Burns

Lindsay Burns & Company

Address: 6 King Street, Perth PH2 8JA

Email address: mail@lindsayburns.co.uk

Telephone number: 01738 633888

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

What we collect

Personal data or information means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect the following personal information to undertake one of the services that you have requested:

• Name;
• Contact information including address, postcode, telephone numbers and email address;
• Bank details (to process vendor payments if requested by the vendor or to pay a supplier);
• Details and sale estimates of goods to be entered for auction or for a written valuation, removal service or storage; 
• Details required for bidding including lot numbers and bidding amounts.
• Photographic ID and a proof of address to comply with anti money laundering regulations for both vendors and buyers when required.

How we collect

Personal information is collected: (a) by registering through our website; (b) by telephone; (c) by email; (d) through our vendor entry forms, registration forms and bidding forms; and (e) in person

We also receive information from The Saleroom when you open an online account. This information includes your name, address, email and previous bidding history

We receive information from Bidpath, our website and software provider. Information includes your name, address, contact email address and telephone number and your bidding interests and bids.

What we do with the personal information we gather

We will only use your personal information when the law allows us to. Most commonly, we require this information to provide you with a service that you have requested from us and is used in the following ways:

• Office administration and internal record keeping. Records are retained for as long as Lindsay Burns & Company require the personal information.
• We may send emails notifying you of forthcoming auction dates, deadlines for auction entries and newsletters using the email address which you have provided. We will only send emails if you have requested to receive the information.
• We may send out complimentary catalogues for our Antique and Fine Art sales. We will only post these out if you have requested us to do so.
• We may pass your details on to removal/courier companies with your consent.
• We may pass your details onto FCS Compliance to undertake checks for anti money laundering requirements.

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal information without your knowledge or consent where this is required or permitted by law.

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

Security

We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your personal information. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

We do not transfer your personal information outside the European Economic Area.

Website

When someone visits our website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of our site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. Information collected via our enquiry forms will only be used for the purpose of contacting you to answer your enquiry.

This website includes links to third-party websites, plug-ins and applications (in particular, www.the-saleroom.com and Bidpath). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Use of Cookies

We may also store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We do this to make our website work as you'd expect and to make our marketing more efficient.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

We use Google Analytics to monitor traffic levels, search queries and visits to this website. Neither we nor Google associate your IP address with any personally identifiable information. These cookies enable Google Analytics to determine whether you are a return visitor to the site, and to track the pages that you visit during your session. This is a simple token used to identify your unique session on this website. It is used to maintain the integrity of your session while transacting information with our website (accessing secure areas, forms submissions etc). It expires when you close your browser.

Controlling your personal information

You can ask us or third parties to stop sending you marketing messages at any time. If you have previously agreed to us using your personal information to undertake one of our services, you may change your mind at any time by writing to or emailing us at mail@lindsayburns.co.uk . If you would no longer like to receive email notifications, you can contact us in the same way or unsubscribe from mailshots using the unsubscribe button.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of us providing you with a service.

We will not sell, distribute or lease your personal information to third parties unless you have requested for us to do so. We will require these third parties to respect the security of your personal information and to treat in accordance with the law. We will not allow them to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.

Under certain circumstances, you have rights under Data Protection Law in relation to your personal information, including the right to:

• request details of personal information which we hold about you;
• request correction of your personal information;
• request erasure of your personal information;
• object to processing your personal information;
• request restriction of processing your personal information;
• request transfer of your personal information; and
• withdraw consent.

If you would like to exercise any of the rights above, please contact us by writing to or emailing us at mail@lindsayburns.co.uk. We will respond to all legitimate requests without delay and within one month.

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

It is important that the personal information we hold about you in accurate and current. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly update any information found to be incorrect.