This website is not intended for children and we do not knowingly collect personal information relating to children.
We may change this policy from time to time. This policy is effective from 23 May 2018.
Who we are
We are a data controller and are responsible for your personal information.
FAO Claire Burns
Lindsay Burns & Company
Address: 6 King Street, Perth PH2 8JA
Telephone number: 01738 633888
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
What we collect
Personal data or information means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect the following personal information to undertake one of the services that you have requested:
How we collect
Personal information is collected: (a) using online forms accessed through our website; (b) by telephone; (c) by email; (d) through our vendor entry and bidding registration forms; and (e) in person.
We also receive information from The Saleroom when you open an online account with it. This information includes your name, address, email and previous bidding history.
What we do with the personal information we gather
We will only use your personal information when the law allows us to. Most commonly, we require this information to provide you with a service that you have requested from us and is used in the following ways:
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal information without your knowledge or consent where this is required or permitted by law.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your personal information. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We do not transfer your personal information outside the European Economic Area.
When someone visits our website we collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of our site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. Information collected via our enquiry forms will only be used for the purpose of contacting you to answer your enquiry.
This website may include links to third-party websites, plug-ins and applications (in particular, www.the-saleroom.com). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. When you leave our website, we encourage you to read the privacy notice of every website you visit.
We may also store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We do this to make our website work as you'd expect and to make our marketing more efficient.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
We use Google Analytics to monitor traffic levels, search queries and visits to this website. Neither we nor Google associate your IP address with any personally identifiable information. These cookies enable Google Analytics to determine whether you are a return visitor to the site, and to track the pages that you visit during your session. This is a simple token used to identify your unique session on this website. It is used to maintain the integrity of your session while transacting information with our website (accessing secure areas, forms submissions etc). It expires when you close your browser.
Controlling your personal information
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of us providing you with a service.
We will not sell, distribute or lease your personal information to third parties unless you have requested for us to do so. We will require these third parties to respect the security of your personal information and to treat in accordance with the law. We will not allow them to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.
Under certain circumstances, you have rights under Data Protection Law in relation to your personal information, including the right to:
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
It is important that the personal information we hold about you in accurate and current. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly update any information found to be incorrect.
"Dear Nick, I have been meaning to write and thank you very much indeed for your assistance with clearing Drumfork. Your quick response to my initial enquiry enabled us to meet the relatively short time scale proposed for clearing the property and completing the sale, and I am particularly grateful for your attention to detail in understanding the complexities here and for your patience regarding the various issues and changes of plan. Even from afar I had a very vivid impression of the size of the job and I just wanted to let you know how much I appreciated your efficient and good natured approach to it. Best Wishes"
From a Fiduciary client based in London who used our house clearance service and auction services